Privacy Policy

1. Who We Are

This Privacy Policy applies to MyPassionMatch.com, a product operated by Epifront d.o.o., Pijacna 8, 71000 Sarajevo, Bosnia and Herzegovina. For any privacy-related inquiries, you may contact us at [email protected].

2. What Data We Collect

We collect personal data necessary to create and manage user accounts, including email address, username, and password. We may also collect optional profile data, as well as data related to user interactions on the platform.

3. How We Use Your Data

We use your data to create and manage user accounts, deliver platform features, facilitate purchases, respond to support requests, enforce our policies, comply with legal obligations, and analyze engagement through aggregated, anonymized analytics. We never sell personal data and only share it with trusted partners who help us operate the service.

4. AI and Moderation Disclaimer

We do not use AI to moderate user interactions or content. All user-generated content is the responsibility of the user who posted it.

5. Legal Basis for Processing

We process your data under the legal bases of user consent, contract performance, and compliance with legal obligations, in accordance with applicable data protection laws including the GDPR for users in the EU.

6. GDPR Compliance

For users located in the European Union or European Economic Area, we process personal data in accordance with the General Data Protection Regulation (GDPR). We only collect data that is necessary for the purposes described in this policy, apply appropriate safeguards for cross-border transfers, and honor GDPR rights including access, rectification, erasure, restriction, portability, and objection. You may exercise these rights by contacting [email protected].

7. Your Rights

Users have the right to access, correct, or delete their personal data. To exercise your rights, please email [email protected] with a clear request.

8. Data Retention

We retain personal data for as long as necessary to provide the services, comply with legal obligations, and resolve disputes. Account data is deleted upon verified request by the user.

9. Security Measures

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

10. Third-Party Services

We use Google Analytics and Meta for performance and user behavior tracking. These services may collect anonymized data according to their own privacy policies.

11. Cookies and Tracking Technologies

We use essential cookies to keep the site secure and operational, as well as analytics cookies to understand how the platform is used. You can manage or disable non-essential cookies through your browser settings. Disabling cookies may impact certain features, but core functionality will remain available.

12. International Users

User data may be stored and processed in the European Union. By using our services, you acknowledge that your data may be transferred internationally as needed to provide the service.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the service after changes take effect constitutes acceptance of those changes.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, contact us at: Epifront d.o.o. Pijacna 8 71000 Sarajevo Bosnia and Herzegovina [email protected]